How similar is Siri to a Logic Named Joe?

If you know what a "Logic Named Joe" is, then there are many words that now describe you.  None of which I'm going to view, because they will label me as well. However, it's the title of a 1955 OTR episode of X Minus One.

"Old-Time Radio (OTR) and the Golden Age of Radiorefer to a period of radio_programming in the United States lasting from the proliferation of radio broadcasting in the early 1920s until television's replacement of radio as the primary home entertainment medium in the 1950s. During this period, when radio was dominant and filled with a variety of formats and genres, people regularly tuned in to their favorite radio programs. In fact, according to a 1947 C. E. Hooper survey, 82 out of 100 Americans were found to be radio listeners." (Retrieved from http://en.wikipedia.org/wiki/Old-time_radio)

Photo by: Nite Owl

CC: BY

I'm a bit of an OTR fan and have listened to countless hours of Suspense, The Weird Circle, Inner Sanctum Mysteries, The Third Man, Archie Andrews, Fiber McGee and Molly, The Great Guildersleeve, Jack Benny, Phil Harris, The Black Museum and many more.  One of the things I love about these shows is not only how entertaining they were, but the history that is included within them is astounding.  Many of these shows were recorded during WW1 and WW2 and through the Depression.  So to hear the commercials that were broadcast decades ago and the social commentary often puts today's life into perspective.

Getting to my post's topic though, one of my favourite shows is X Minus One.  It was a spin off (so is my understanding) of the show Dimension X and had many science fiction story lines.  It's fascinating to hear some of the things they were dreaming of 50-60 years ago and what we truly have now in our daily lives.

The episode I was re-listening to last night was "A Logic Named Joe".  This story originally was published March 1946 in an issue of Astounding Science Fiction (according to Wikipedia).  It was then redone in July 1950 on Dimension X and recreated again on X Minus One December 1955.  Basically it is a story about a computer (termed in the story a Logic) and a repair man that names it Joe.  Joe develops some AI and with the repair man's tweaking and accessing of information world wide, Joe starts to disseminate results on demand throughout the world and freely.  Hmmmm sounding familiar.

Some of the concerns in the episode is that Joe is sharing information on how to make concoctions so as to remove inebriation and more impressively how pull of perfect crimes (robberies, murders based on hair colour) without getting caught.

I don't have an iPhone (yet), but I have had my friend show me Siri a few times and all the stuff it can do is pretty impressive.  Of course the web has always done that....ask it a question and you'll find the answer.  However with Siri and one being able to ask the question out loud and it respond back, it seemed just too much like this story A Logic Named Joe.  More importantly to remember; the story first came out 65 years ago.

Now I won't spoil how the show wraps up.  You can listen to it off of iTunes.  I did however ask my friend today to ask Siri "How do I kill my wife?" (a line from the show) and I was pretty thankful that since my husband just got an iPhone, that's Siri's answer was...."I don't know what mean."

My 2012 Challenge to the eLearning Community

One of the things that I love and enjoy the most about the "elearning community" is that we seem to thrive on sharing and learning from one another.  I truly want to strive to do this more in the coming year.  I've started most years off with that intention, but the demands of work often get in the way.

That's why I was excited to see a question posed yesterday in the Articulate E-Learning Heroes forum that I could answer.  That feeling that you get when you can teach someone one something else is exciting and joyful.  What's more, when you do it with only the intention to HELP others then the feeling is tenfold.

I'd love to challenge everyone this year to teach or help someone, in our elearning community, with their questions and problems that they may be having.  You'd be amazed how great you'll feel, how much we'll learn together and how much stronger our connected network will become.

REPOSTING - Articulate Interaction - How to Navigate an Articulate Based Course

This is a reposting of a previous post.  Someone requested the files because the links were not working. 

Here are 3 variations for "How to Navigate",  for those users that choose to look at it, how to navigate an Articulate course.  There is lots of discussion about the need for this and I am on the side that I would hope most users can figure this out on their own.  However, I have yet been able to create and launch a course without it in some form or another.  When I do I get complaints from someone that they didn't know what to do to get started.

At the least, when these are insterted as tab activies it is then there for those that need/want to work through "how to navigate" and those that don't need it can by-pass it.  It keeps the whole course less cluttered on the front end as well.

• Simple 1 slide version (okay for simple and easy navigation points that are need to be pointed out)
• Hotspot version - simple (used more often because user can click just the items they need information on)
• Labelled image - complex (least favourite, trouble with this version is that the user has to watch each and every item that is labelled and there are a lot)

Links can be found on the Articulate Community site: here.

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Original Post
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I've been working for months and months to get an LMS up and running for my organization (do a search for LMS on my blog and you'll see the overall journey) now the real fun begins. I now have so many people coming to me asking for this course to be created and that one. Seems as if everyone has something that has to be taught by the end of the year to all staff because the Ministry of Health says so. Regardless of that fact the LMS is now slowly being populated with courses and not just classroom based.

One of my concerns though is not everyone in our organization is familiar with taking an online course. Many would be able to just sit down at a computer and know immediately how to navigate though a course. Some who have never taken an online course would still be technically savvy enough to work their way through on their own. But, then there are all the others who are less technically inclined and perhaps even a little afraid of trying this "new" method of learning.

These are the staff that I need to consider when creating a course and need to include a "how to navigate" lesson or tutorial. I'm using Articulate to create courses for our learners. During the pilot of the LMS one of the courses created had many slides at the beginning (that could be skipped) that explained all the components that the learner would see or could see while taking the course. Once the pilot was over I discovered that this was probably not the best method for delivering the tutorial piece. Letting them skip over it was good, but it still muddled the over all look of the course. So what I have done now instead was to create the same interaction, but have included it instead as a help tab that can be accessed at any point during the course.

I've included a short Screenr video below that lets you see the interaction as it runs within a course. I have tried to make it "neutral" so it could be inserted into any course and that anyone could use it in their courses outside of our organization.

It's all about REUSE! So, if you'd like to use the interaction yourself please feel free to download and use it in your own courses.

From Evernote:

#devlearn Implementing SCORM in serious games - Kris Rockwell

Http://www.oracle.com/goto/oll

Http://apex.oracle.com

 

Defining serious games. 

 

• Games can be cost effective and engaging.
• They can be customized to the user experience. 
• Wide ranges of interactions can be allllied
• As you move along the challenges can become greater and greater based on the learners progressing abilities 
• Games can capture a great deal of metrics

 Game metrics example

• Call of duty: Black Ops Metrics (infograpnic). If they can collect this kind of data in a game, imagine being able to analysize who is performing how well, who is working together and how and they do it successfully 
• Starcraft/Starcraft II metrics: Korea esport, people are sitting and playing these games in front of hundreds. Look for the video. Champion players have and average 200-300 clicks per minute while playing. Not only that, but every click is a decision as well. That is a lot of data that can be captured
• Other examples Civialization as a teaching tool. Metrics a little harder to get

 Case study

• Needed simple gem using decision tree and quizzes
• Flash based
• Components needed to be tracked
• Multiple choice style questions using cmi.core.score.raw
• Capture freefrom elements cmi.suspend.data
•  Completion of the game cmi.suspend.data cmi.core.lesson_status
• Overall time in game. cmi.core.total_time

 What went right

• Data was tracked into LMS
• Implementatn easy
• Data model elements were easily adapted to the required functionality

 Improvements

• Journal enteries not truly "tracked". Entered, but not truly comparable. 
• Game play was limited
• If it was an off the shelf game with no open API then it can be exemely difficult to integrate
• No tracking of a player throughout the game. Not the choices made along the way. 

CMI 5 

• next generation of data tracking specs that will come out in the near future
• Intended to replace AICC and SCORM  
• Core set of pre-defined  data tracking elements
• Ability for the content to define what data is to be collected  

 

  

From Evernote:

Designboarding: Leveraging good treatment for your content - Jane Bozarth, Kevin Thorn

 Www.diigo.com/user/jbo27712/thorn. Links to all the slides and examples within this session. 

 

What do you do when you have no budget, few resources and you are aof one. (or at least small)

 

How bad can elearning be?

• Clipart that has nothing to do to with the topic
• Too many words
• Narrator reading every word on the screen 
• Text place that reads like a book
• Courses that take hours and hours to get through

 REMEMBER Classroom training can be just as bad

 

Think about transforming learning. Not converting learning.  

 

A. Pintura Art Detective. Example of learning with context. 

 

You don't need an army of artists and developers. Think more and only about the learner's experience. Think of something better to do with the content. Bullet points can be turned into a situation. The info on the text can be introduce with links, pop up, images, etc. 

 

Use more links (images, icons, popups) that allow the users to explore the content as they wish to. Some can be push, but much can be their choice to explore as much or as little as they may need.   Or the more they explore they more they will be able to apply the information, better answer/solve a solution. 

 

Look to Kevin Thorn's Turf Wars

http://elearning-examples.s3.amazonaws.com/MissionTurfgrass/player.html  

 

• Context
• Engaging
• Challenge
• Narrative 
• Characters

Where can you find narratives?

    

Listen to the stories that SME's are coming in with

Ask for the top 5 questions

Ask how users handle it

Look where mistakes did go wrong

Look to real world news stories 

 

Listen for keywords that the SMEs are using 

 

Beware of your audience though. Don't go too cute if your audience is not appropriate for the audience. Make sure your narrative works with the group. 

 

Examples of engagement using the scenario of election procure changes   

• Allow them to make mistakes
• Follow the process through
• Headlines from failures
• Managing a situation vs not

  Take a chance by asking a end user what experience they may want to go through. 

 

We must look outside our "worlds" for inspiration. Sharing our stories often inspire others.  

 

Map out the experience. If you are designing for yourself how would you like it delivered. 

 

Take images out and focus on the story or treatment.  Get approval on the content and then put the images in. Elearning development tools last.      

#devlearn - The Future of Learning is Context - Steve Rosenbaum (keynote notes taken)

Within the room 90% of attendees were checking email before coffee. We are not unique in our profession. A year ago it was about 35%. 

 

Curation is a good news bad news thing. 

 

The Cloud is everywhere and all we do will be linked into the cloud. And it is presented as good. 

 

However, often the are storm clouds too.  Essentially all information is now in the cloud and available, but sometimes our job is truly to get less information. Or at lest key information. 

 

30% of people get up and check email in the night. Not good,  there's to much informiton and we need to learn to mange it. Our org want us to come up with the right information the right time.   

 

We create 5 exabytes of information every 2 days.  In 2003 that was created in the entire year. 

 

Imagine....how old you feel instead of getting a meal you ordered, everything on the menu. 

 

We are on our way to 10 million tweets

120 days of content is uploaded every 3 hours. It would take you 8 years to read one day of content. 

Facebook has 140 billion photos. 70 billion to be added this year.  

 

This is why we can keep up with it all. This explosion has happened quickly in the last year or so. 

 

The job that will increase is a curator of all this information.  Making sure our communities are getting the information they need. 

 

July 2010 the Internet went from a more organized corporate entity (loosely said) to anyone can publish any piece of content. 

 

Is this just a US thing?

 

Not at all.  The US is ranked 6th in creating and adding content to the web. 

1. China, 
2. India, 
3. Nigeria, 
4. Russia,
5. Iran, 
6. USA 

 

We need to being to get rid of SEARCH.  

Data is suppose to be accurate. But try searching your name on Google. You will find many images, but many that are not you or even not similar to "you" in any manner. Ie a dog named Steve. 

 

What is curation 

 

We are able to organize things in away that algorithms often can not. 

 

Example: 3 foods that go together that are all sweet, but labeled quite differently ad not just "food"

 

Men and women and machines taking information and collecting it into groups of information. 

 

When someone asks you "did you see something?" then we need to another thanks for sharing that. We become and need to be curators for one another.   

 

Publishers repeople that find information gather and share/broadcast with others. 

 

Example

• "Taste of Home" magazine is completely user generated content.  
• TEDx anyone can take the TED logo and use it to create local TED gatherings and sharing of into. 
• Patagonia 
• You!!! We are also a part of this large set of publishing. 

 We need thoughtful filters though. This is where humans replace the algorithms that gather information together. We are putting the most relevant information together into groups. 

 

powerful tools    

 

• Think of choosing your clothes each day. You think about what your day involves and choose appropriately. Many us tweet and reshape everyday. 

Each of us have unqiue interests , these become part of our indenting. 

Perhaps we check in somewhere, but not everywhere. We check in at the places that matter most likely because we want to share the experience and chat with other about sharing the same experience. Example a movie showing.  

 

Gather organize and collect the things that are of interest to you.  

 

Try a curation tool

• Pearl trees
• Scoop.it
• Paper.li
• Storyify

 Experiment with these tools. Use them. Try them. Keep the one you like and collect with. 

 

Best practices

• Define quality for your readers. Only share and post the things that matter or fit into your "voice and tone"
• Make context matter. Say something people will remember. Take the time to update headlines. Point out why should it matter to the reader. 
• Well-curated will tell a story.  This will give it all more value. 
• Keep a theme and point of view. People will come to you for your specific point of view on the topic, story. 

 The web is becoming a human network and no one specific organization. 

  

Sent from my iPad

#devlearn - Agile project management for Elearning development - Don Bolen (notes taken)

Http://tinyurl.com/bolenagilepm
(blog and slides)

Presented by Don Bolen

We manage for:
Cost
Time
Structure that can be repeated

Key. Do what works on your environment.

PMBOK - project management body of knowledge guide

WHAT ARE THE PROBLEMS WITH PROJECTS
People
Stuff happens and plans change (IT projects 1 in 5 successful. 37% are troubled)
Agilemanefesto.org
It seems counter productive to projects

....org/principles
Partnerships
Customers

Iron triangle limits our choices on how we deal with issues in projects
Scope - what you are going to get done
Cost
Schedule
(but quality is missing)
Titanite the movie was a failed project... With this model. It was off schedule and over costed. But it was successful in box office and won awards.

Traditional projects - filled with gantt charts. And even if things happen you often have to stick to what ever plan was laid out.

Agile
filled with iteration
Adaptation
Proactively manage change
Why use agile
Less defects and improved quality
More value
Often faster to market
Quicker ability to find the bad projects
LEAN
Agile Development - "version one" poster

HOW DOES THIS WORK?
Uses stories to gather customer needs
Backlog is created (the stuff you are going to do to create your product)
Tool

AS A .......presenter
I WANT ......the projector to work
SO THAT ....... people don't leave

As a learner
I want to increase my knowledge if new material
So that I don't feel my day was a waste of time

Think about doing this for each of your stakeholders or have them doe the "stories" themselves.

Which is better?
Fork and knife or chopsticks
It will depend on the task and the culture
Know that not everything is not going to work for every org. You fit it to your needs

SCRUM
Tool, methodology, framework - Forces focus on highest value in shortest time

2-4 weeks (software development)
Small teams 5 to 9 people
Decided a small portion of project

"The SCRUM guide" available online

There is a scrum master that gets rid of obstacles and makes sure rules are followed. Also, protects the team from distractions. Set meetings with specific timelines. Timeboxed

sprint plans
Defines the goals
Time estimates
Select stories for the sprint
Times for daily scrum are set
DONE is determined
Backlogs of stories may be prioritized

This must be an organization wide culture

#devlearn How experimental, social, and on-demand learning trends impact your design

Reuben Tozman and Aaron Silvers

Notes taken during session.

Experiential learning.

on-demand learning 

Social learning

 

A grok - comprehend and understand

Inquire

Design

 

 

 

Assumptions

• All objects are identifiable
• The cloud is a single system, connecting what we all know
• We want to and will share information

Quality of learning

• Knowing that one can improve
• Joy and surprised is involved
• Want to connect with others

Not only creating a separate experience but often just changing or augmenting the current experience. 

 

What is one experience you wre invovled I that changed you, influence you, and makes you do different today. 

 

What does a successful learning experience look like

• Motivation
• You do something differently
• More comfortable
• Ability to do a new task
• Awareness (ambient as well)
• Joyful feeling
• Sharing about the learning and the experience (thoughts and emotions)

This list is not something that is easily measurable. 

 

Think about the last Elearning project you had. And what performance outcomes were attached to it. 

 

Learning in demand

• Learners don't know what they don't know
• Some blend needs to be in there
• There are increased catalogs
• Some is delneded on the quality of it

No objectives. Only your objectives as a learner 

It doesn't necessary need to be "pretty". Maybe we should focus on context not what it looks like.  

•  

Giving a standard and then being able to let the user interact and explore or tweak. 

 

Social learning  

Social learning has been around forever

Just getting a toll to do it will not make people start using it

Sometimes talking the word social out and collaborative in sometimes takes the fear put of it. (right or wrong) 

 

Social learning design 

• You might want to point the learner to a menu of things that they can look up, or people they can talk to. 

Design considerations

 

1. Thing beyond the one instance or situation. Think about ways that the information can be used later on in pieces. 
2. Pieces of content withing a course can be indexed separately and found when needed. Let The learner Get acces beyond the "path" you have designed it for them. 
3. Let the web understand your content. Don't be stuck into your LMS.  (when your LMS dies or you want to move passed it you will be stuck).   

Sent from my iPad

#devlearn - Physics of the Future by Michio Kaku (keynote notes)

Michio Kaku

Woody Allen - eternity is a really longtime, especially towards the end.

Education hasn't changed much in 2000 years. 1:1 mentoring, classrooms.

Moore's law - computer power doubles every 18 months. The little chip in birthday cards have more power than the Allied Forces of 1945. Cellphones have more than NASA had sending human people to the moon.

This change takes us into the future. In 2020 computer chips will cost a penny. The future of the computer then is to eventually disappear. Example. Electricity is everywhere and no where. We don't even think about it because it is everywhere. The same will happen with computers. The Cloud is an extension of the Moore's law curve. The Internet too is becoming very much everywhere and no where.
Glasses will be something we all wear as a portable computer screen. Translating languages. Recognizing the world around us and giving us information. If not glasses, then on to contact lenses. Blink if the eye and you'll be online. Politicians will see telepromters on their lens. Actors could see their lines. Jet pilots could see everything that is around them. Cameras on all sides of a plane and they will "see though objects".

In other words....augmented reality. Everything becomes annotated. Think of The Terminator. Everything we see and touch will have notes, information, extra pictures, notes from other people.

In the future their will be a continum between all devices. Watches, cellphones, tablets. Even paper will become intelligent....flexible screens.

Imagine wallpaper that you just touch to change it. Wallpaper imbedded with chips. Walls will also have screens built right into them. (edocs answering medical questions, elaywers answering legal questions). Wall screens covering each surface. We will go to wall screens to find friends, see who else is "looking at their screens". We will watch movies on our wall screens, but we will be able to put our faces into the movie and onto actors within. Cyber pets that will run from one wall screen to another.

Internet was initially "male" created to dominate and take over the Soviet Union. Now it is "female" all about connections and reaching out to others.

We are building up to true 3d holo deck situations. Full emersion into our studying and work environments.

Seemless interaction everywhere you go. Hardware will be cheap, software to do all this interaction will be the expensive commodity.

3D tv without glasses. Lenticular lens. More than one images is projected to left and right eyes to give 3D effect.

Cars of the future will drive themselves for us. Using GPS, radar and chips. These already exist. We can take this travel time and turn into learning. This will be available opinion 8 years.

Surgery, cancer diagnosis, MRI, will never be touched by this technology.....wrong. It will. Experts knowledge will be put knot software. Artificial intelligence. Tv cameras and chips small enough to swallow in pill form. For coloscopies (example).

Can already get these down to the size of molecules. These tiny ones will target and kill cancer cells. Cancer diagnosis from a toilet. Toilets will be able to detect certain proteins that will alert you to the first signs of cancer cells. Miniature MRI machines. Size of a briefcase, but they will be able to get them down to a cellphone size.

30 YEARS INTO THE FUTURE

Paralyzed man with chip implanted into brain. He can move cursors and interact with any computer software. Another person will be able to interact with a robot, creating and
Avatar experience.

$50000 today okay to sequence genes right now. In 30 years it will be $100. This will enable us to see if we have predispositions to various diseases. We will also use this to create organs, lines, bones (we can do this now with ears, noses, blood, bladders, wind pipe, in 1 year a liver).

50 YEARS
Growing entire organs. Learning. Will be everywhere. Discovery Channel video - 2057
Clothing will have chips in them and monitor our health. If you fall or injure yourself the clothing will be able to notify for medical help.

Human body shops to fix any medical issue we have. New hearts, valves, hips.
Surgeons will manipulate 3d images of our bodies. Virtual surgery will be done while robots do the actual cutting.

Our children are wired and they will love thirst changes. We may be fearful, but think back to how people of the past may have thought about electricity. At one point we point everyone may be electrocuted. Fear is a part if each modern change. We love electricity. We love phones. We will love all this change eventually as well.

Example. Facebook has spread democracy around the world. This is all bigger than just education
But, the human in the loop will always be needed. The computers are not

#devlearn - How to create a successful mobile learning strategy - Clark Quinn (notes taken pm)

"what partner's do we need?"

• Fundamental (the people you need, IT, stakeholders) (security)
• Strategic (the people that are there to help because they make sense, vendors, politics)

 For me:

• Those that create buyin within an organization
• Security personal
• IT
• Senior team
• Policy makers
• Hr - for equity
• Legal team
• Diversity and inclusivity
• Vendors 
• End users (participatory designers)   
• Support teams (anticipating problems that you can't)
• Corporate communication

"issues you need policies to address"

• Devices you will and wont support
• Platforms you support
• Viruses
• Support provided 
• Time when it can can't be supported
• Service costs, data access
• Purchasing of devices hardware, Reimbursement policies   
• Ettiquette
• Global issues, language, services, images   
• Info access
• Intillectual
• Personal info
• Compliance
• Info security, authication
• Digital rights management
• Accessibility
• Branding, consistency 
• Discovery when using interal and personal devices 

W3C - has a working group for accessibility and mobile learning. Both are similar in how they work for the user. 

 

RESOURCES

• money
• Time
• People, designers, developers, 
• Content, words, audio, images, 
• Software, compression software, tracking, LMS
• Production 
• Devices
• Tracking services, software, reimbursement, time 
• Translators
• Testers evaluation, testing, tweaking,
• Trainers
• Support, users, creators, they all need tools 
• Project management (timelines might be different, Devices change, development times)
• Mobile enabled management 
• Continual skilling of the team
•  

 

 

SUPORTS NEEDED

- the performers

- the devices (how do i get it, it broke, software not working,) make it look like stuff they already know.

- the team.   

 

GOVERANCE

• templates
• Standardized - quicker to migrate from area to area 
• Product life cycle - off the market as well as archiving requirements
• Training cycles earlier than later 
• Metrics, evaluation standards 
• Yearly updating
• Regional updating 
• Unionized vs non
• Corp and biz sign off
• Solution governance 
• Blends
• Schedule alignment
• Go/no go 

WHAT DO WE MEASURE

• Bandwidth limits
• Time saving (learning, developing, designing)
• Accessing the tool
• Measure the experience, do they go back once because it's good, or bad
• Is there a difference between one device and other 
• Mobile environment itself, is it meeting the needs. Are people accessing because it is easy or are they jumping to the paper version
• Is the user getting the info they want.  How much do they need?
• Measuring the deployment of the device
• Unique users
• Are they using it vs changing performance
• If they are creating their own job aids (something's not working well)
• Impact of training should go up
• Completion rates - yes and ... some mobile is only for on the fly training  

 Anything you do develop,....

Ou should have a measure to say YES LET'S KEEP IT, NOT QUITE WORKING TWEAK IT, KILL THE PROJECT. 

 

The percentage where you go or stay with projects should changes as you go along as well to the point you either keep or kill. 

 

BARRIERS

From Elearning Guild report. (biggest to least)

• Integrating with enterprise tools
• Security
• Lack of standard
• Content for other devices does not translate
• Cost
• Bandwidth
• Management resists
• Screens to small

Culture eats strategy for breakfast. You need a culture that is experimental, innovative,and want to try and grow. 

 

HBR article. March 2008 by Garvin, Edmunsin, & Gino

 

Custom content delivered to be specific to where you are and what you are doing. This will be where we will and should be going. Example Yelp restaurant discovery app. (augmenting reality + learning).   

   

Mobile in the workplace should not only be about training. It should be about:

 

Some mobile solutions might be more about connecting you to the people you need to speak to to work in complex problems and solutions. Formal solutions. Performance support. 

 

  

Sent from my iPad

#DevLearn - How to create a mobile learning strategy - Clark Quinn (notes from am session)

Continual innovations is the way that organizations are going to be able to change and move forward. 

Mobile is only one part of moving forward. 

There aren't lots of strategies out there to do this, but it is being discovered and there are elements that need to be encompassed. 

Internet time alliance. - great resource for social learning. 

Look to "mobile learning: landscape and trends" - Elearning Guild

 

MOBILE BACKGROUND

 Palm pilot was one of the first real successful device - pseudo recognized hand writing 

• 4 core apps , memo, calendars, tasks, address book
• It synced 
• Designinglearning.com - zen of palm 
• Accessed many times a day but on for short periods of time
• Laptop may not be mobile because it doesn't quite fit in a pocket or purse, needs long life battery use, you don't use it for long periods of time. 
• Laptop doesn't do something unique to the location you are using it in. 

Differentabf mobile tools have different affordances. The devices needed sometimes dependsbb mL

 on the co text in which it is being used. 

We use devices. For getting content, computing, capturing, communicating. 

Companies maybe be blocking social networks, but staff are finding work abounds with their own devices. 

Methods of disseminating info:

           Learning            performance support          context       

SMS

Voice

Audio

Video

Doc

Interactive 

 

Content specific -  we might know where and when you are, so we can push out the need info to you for the situation you are in racers

Knowledge dump and test does not get people learning. 

Putting them in the situation where they have to practice what uou want the  to learn is a better format. 

Mlearning

Biggest improvement from use (most to least) 

• Increase learner access and availability
• Accomodate learner needs
• Increased speed of content delivery
• Improver learner performance
• Reduce costs 

 72% of the workforce is a mobile worker. (those that don't sit at a desk or on a line "all day"). These are the people that can benefit from mobile learning. 

Innovation comes from people working together and work comes from conversations g

 We want our performers to have the tools they need when and where they are.  

 

STRATEGY

 "What is a strategy?"

Who are we going to involve 

Define steps

Milestones

Means to get to targets

Who is involved

Resources including proper skills needed

Measurement

Vision of what you want to accomplish

You may need to be ready to be to change it at anytime

Feedback loop for reassessment

Plans for action and reaction

Methods, tools, content to move forward on steps 

Objectives  

Tactics

Messaging needs to be in place to get buyin

 

 

"what is different for mobile strategy"

What is users comfort level

More flexible, it's a new world

Company's culture and adoption to mobile learning

 

Mobile should be something that improves performance learning or skill set. 

 

• GOALS augumenting org strategy unit goals
• TACTICS Augmenting formal performance support  context sensitive
• RESOURCES Devices, tools, infrastructure, designers, developers
• SKILLING Tools, designers. Developers, managers
• MESSAGING Advantages, issues
• PARTNERS IT, Hr, vendors, ?

METRICS Access, unique contribution  

Make IT your friends they work hard to keep they network safe, but they do need to move with the times

 

WHAT'S THE PROCESS

Where do they desire to go?

Staff and mgmt

Analysis

Surveys

Plans

Marketing - describing advantages 

Measuring

 

• Needs, problem analysis 
• Surveying and data collection (what do people already have, tools. What are their experiences and preferences with using them). Is anyone doing any currenty with them. What tasks are they already doing on them?  What effiecienciens do we want to improve.  Are there costs we can cut back on going with this.  
• Business case 
• Metrics
• Sr sponsorship
• User involvement (plan, pilot, evaluating) 
• Goals
• Plan
• Train trainers
• Pilot 
• Evaluate
• Train
• Execute
• Evaluate

• Remember to be fluid to make changes if needed

"what info do you need to gather"

• Infrastucture support for one building many countries
• Knowledge level of users, competencies
• Who has what already
• Motivation level
• Is corporate culture equal enough to push through the entire plan
• How many languages do you need to broadcast in (4, 10, 25)
• Pictures appropriate for everyone every country
• Tools that they have comfortable with
• What platform will be used
• Metric requirements
• People profile (skill, education level) 
• Organizational strategy
• Special tech requirements 
• What's going on else where
• Legacy training (impact)
• Cost, business case - but for later
• Legal concerns
• Gap between where you are and want to be

 

"What components should the strategy specify?"

 

• Policies to guide people
• Other existing plans
• Timeline, schedule
• Stakeholders, partners
• Evaluations
• We want a plan that is adaptable for anything. But then is flexible too  
• Governance - scrutiny, have everyone on board, self oversight, continually overseeing what you are doing and make sure you are hitting your overall goal, 
• Resources include do we even know how to doe what we want to do.   

Sent from my iPad

How Many Passwords Are Too Many?

In all honesty I have no answer to that question.  However, I'm was really disturbed and thoroughly annoyed today to find out that a particular "fantastic" initiative that would improve customer service 100% was not followed through upon because it would require users and staff to remember another password.

Seriously?!?  How many times and for how long can this be an excuse to follow through with innovation?  There are numerous ways that single sign on or Open ID can be implemented.  If it something very personal then I would indeed want a fancy alpha-numeric password.  Like many I would assume that if it was a complicated password I would most likely record it into a secure location.  There are also a ridiculous number of applications for doing this for every device imaginable.  Oh and don't forget the handy note pad beside the phone.  How many people have all their passwords written down there.

In an ever growing world of applications (and I use that term very very loosely - cars even have passwords sometimes) with usernames and passwords how can we ever decide and assume that there is a MAGIC limit to the number we need our customers and/or staff to have.

I'm open and curious to any and all thoughts that you might have on this.