Amazing what a little nice feedback can do for the soul.

So today I came in and started working through my emails from the weekend and true to form the first few were typical.  "I don't know how to do this..."  "Why can't I do....."  "Will you...." and so on and so on.

Then I came to this one:

Hi Tracy,

I just wanted to let you know about some of the feedback that my nurses from inpatient surgery were giving me after attending the HAI bus sessions today. Although they thought the information was good, and they enjoyed it, they all mentioned to me that they wished it could have been as interactive and wonderful as the core curriculum! They went into detail about how they liked that there were little quizzes as they went along and they didn’t get bored in core curriculum (you never could have said that in the past!), but two almost fell asleep in the HAI bus.


Anyway, I just wanted to let you know how much we appreciate all of your hard work on core curriculum and SOLS in general.


Julie
Julie Pierce, RN, BScN

All I can say is wow.  I feel...well...great.  I was actually nervous last week thinking about staff going on this bus (an education room on wheels providing healthcare e-training) and seeing these "professional" courses and then comparing them to the courses I have produced.  I did think mine were not bad at least compared to the ridiculous paper-based material they had to read in the past.  However, compared to some of the work I see out there in my social community I know I have a long way to come before I'm near a lot of that calibre. 

This email was the energy boost I needed to keep going and know that yes I am creating some good content and that it can only possibly get better with all the tips and tricks I learn from all my peers.  This email above isn't only addressed to me it is addressed to all those I network with that help me to improve daily.

LMS Blues (akin to "Just when you thought it was safe to go back in the water")

Strange title for this posting....when I read an email joke this week saying that students starting college this year were born in 1992 never took a swim and thought about Jaws.

I digress already.

So my LMS blues continue.  I really thought things were going "swimmingly", pardon the pun.  I had launched our LMS earlier in the year and users seem to like it to register for classroom courses.  Educators seem to love the idea of adding electronic curriculum to the catalogue.  Learners were told to begin their mandatory education (6 courses - WHMIS, ER codes, Accessibility, etc.) in June and have until Oct. 1 to finish.  All seemed to be going according to plan with little hiccups here and there along with cries of discontentment due to CHANGE.  "What?!? We aren't doing this on paper any more?" and "I don't know how to turn on a computer."

So all the ranting and raving seemed to subside.  I sent out a report at the beginning of the week that over 1000 people had started the training. That's a third of our general staff.  Of that 1000, over 700 had completed the training.  Not bad for our normal track record.  Yes I did say this was mandatory...and that's another story.

So, yesterday the management team had a development day where the speaker talked to them about things that were mandatory in health care and things that were not.  Then asked them if they were leading by example and had they completed the material.  Well luckily he didn't have them raise their hands since only 18 out of 150 have.

Today the questions are flying.  Why are we doing this online? (my reader most likely can answer this themselves, but at the simplest level - it takes me 9 months to mark the paper ones, but it isn't just about me) Can't we go back to paper? (so we can cheat off of one another - no) We don't have access to computers. (actually you do, there are several dedicated for this purpose in the library)  One particular area we reluctantly made an exception too.  We let the staff read the material and sign a declaration that they did so and laid the responsibility back to the manager.  This has gotten to others and now they don't want to do the normal version they just want to read it.

This brings us to the issue....do we, as an organization, care if our staff knows this material.  The Ministry says we have to and frankly we want our staff and patients to be safe and know what to do in an emergency; so yes we care.  If we care then we need them to read it.  So if that is all we care about - give them a brochure.  However, the reality is that is not all we care about.  We want to KNOW that they read it and understand the material.  Hence the reasoning for not only the material but the test as well.  We also want to know that EVERYONE has read it and not one person in a group of 20 that has read it and "shared" the quiz answer with everyone else.  Hence the reasoning for it being online.  In this format, each person is now more accountable for reading and learning the material.  Each person has the questions delivered in a random format.  (It's not perfect and we - the readers of this blog - know that, but it is a method to more closely coming to the goal required here.)

And so the lovely journey or fight (depending on how you look at it) continues to haunt my daily existence as a proponent and champion for elearning.

(I think I need a super cape)

"Up Up and Away" - Super Smiley
(see yesterday's blog for more Captain Smiley Costumes)

A little boost of creativity for stress relief with #Articulate 's Captain Smiley

So today has been more than a little stressful so as I sat here pondering how to get through it....a small twinkle of fun and inspiration hit me.  I think my Articulate Captain Smiley might need to start thinking of halloween costumes.

And so...I present...Captain Smiley's possible 2010 halloween costumes.


"Boo" - Spooky Smiley

"Arg Matey" - Pirate Smiley

  

"Where is my conditioner" - Clean and Fresh Smiley
(A little red paint, could turn this to Psycho Shower Sceen Smiley)

"Ho Ho Ho" - Santa Smiley

Cirque Du Soliel Smiley

"Aloha" - Hula Smiley

"Reach for the Sky" - Buckaroo Smiley



"Mmmmph!" - Mummy Smiley

 Hope "we" made your day a little more smiley.

(honestly....I could dress him up all day...stay tuned for more???)

Using #Articulate #Quizmaker Hotspot questions in a different way

I posted a question on the Articulate Community forums about a paper based questions that I was having difficultly changing to an online question.

The question is this (image below) based on the diagram you just labelled, pick 3 correct sites for an I.V. start. Of the 10 labels, 5 are correct and the instructor wants the learner to pick 3.


Seems simple enough until to try to put it online. I use Articulate to create my courses and the questions are all based on choose all correct answers. Which is fine and easier. In fact, it's probably what I should have done here. However, if you do want to do a question like this, here is the solution Tom Kuhlmann showed me and my application of his solution.


Tom's solution is to use the hotspot question type in a very unique way. Instead of choosing one large area, you very carefully and selectively freedraw the area that contains the correct choices.

After starting to work on his solution I started getting caught up with the...well how many choices/times do I allow the learner to try this to get the question right. After several brainstorms tring to figure this out.

Realizing that was all to complicated for a question that is only worth 3 out of 50 total marks, I stepped back and relooked at how I could simplify the entire question and keep the basic premise.

I ended up adding a blank slide at the beginning that states exactly what the learner will do. Pick 3 spots, only 3, no extra attempts. Branched one correct attempt to another and used standard feedback for incorrect choices. Then I ended with a final blank slide with an image of the 5 correct areas that could have been chosen.

Here is my Screenr that captures how I used Tom's solution to fix my problem. Thanks to everyone that did assist me in solving this over-complicated question.

It's what makes the elearning community so great!

It struck me again yesterday and once again today about what makes me love the social community of which I'm a part. Specifically I speak of the folks that are part of the elearning community.

What is it that struck me you ask? It's the generosity that "oozes" from everyone. It's the comradery. It's the constant learning and sharing from one another. What is incredible and wonderful to experience is something that is so different from the commercial world and that's the quality of what is shared.

It's one thing to get a 10% coupon off of a coffee and it's something completely different to get an entire coffee for free. Two such examples of this shared quality are from Sasha Scott (@SashaScott) from Brighton, UK and the other is Olivia Mitchell (@OliviaMitchell) from New Zealand. (side note: I love that I'm learning from people that are "practically" on the other side of the world from me)

Scott this week shared his third in a series of PowerPoint templates for creating some interesting and engaging visual learning to be using in course creation. Here is where the "full cup" comes into play. He could have just showed the community what he did (10% off), but that's not what OUR community is about. He also explained in great detail how he did it (Free Cup of Coffee). AND THEN he shared a link to the ppts so that we could use them ourselves in our own course creation (FREE POT OF COFFEE).

Olivia has followed the same path and shares on her blog tips and tricks to presenting effectively (10% off). She then follows the same premise that Sasha has done by sharing an free ebook "How to present with Twitter (and other backchannels)" (Free Cup of Coffee). Then this was where I was reminded again today of the sharing/learning/nurturing nature of OUR community; when you open the ebook the second page clearly says "You can post this eBook on your blog or email it to anyone who you think would get value from it." (FREE POT OF COFFEE).

We might still be in a world where "nothing is free", but it's truly wonderful to know that the people within my Personal Learning Network live by "you teach me and I'll teach you, you grow with me and I'll grow with you". The piece of information, template, clipart, etc that you share with me today, turns into me sharing something right back with you tomorrow.

An ENORMOUS THANK YOU to my/OUR social community.

Imagine what we could accomplish...

It was interesting yesterday to have a conversation with a few of my coworkers about how much we loved to facilitate training sessions with the volunteers that work at our hospital. Our volunteer membership is around 700 people, that choose to be here on a weekly basis. They are here because they love the facility, interacting with others and assisting anyone they can in any capacity.

Our volunteers are the first to sign up for courses that we offer. I never have to ask for a deposit from them to ensure they show up. I know they will. They're hungry for any knowledge we can share with them. Add volunteers to any facilitated session and a two hour session turns into four because they are willing to talk, discuss and share ideas. In fact they have so many great ideas it is often difficult to capture them all.

Our volunteers show up for every shift for which they are scheduled. You never have to worry that you'll be short staffed. They arrive cheerful and excited to have another day "at the office." Each time they arrive to work they come in ready to do the task at hand and you can be guaranteed that when they leave that task is completed. This is true even when they are assisting with truly mundane tasks like envelope stuffing. A certain level of "fun" is found in every job that is assigned to them.

Now imagine that each an every one of us came to our desk, our station, our position in the world of work with that same attitude. Same out look. Same drive to help. Just imagine how much we could accomplish every single day.